FAQ

What are the delivery times?

We process orders within 1-2 business days. Within the Netherlands, delivery typically takes a further 2-4 business days.

What does shipping cost?

Shipping costs are shown at checkout, before you pay.

Can I return my order?

Yes, you have a 14-day cooling-off period. Please note: sealed products that have been opened for hygiene reasons cannot be returned. See our Terms and Conditions for the full policy.

Which payment methods do you accept?

You can pay securely using the payment methods shown at checkout.

Are your products suitable for sensitive skin?

We choose our products with care, but every skin reacts differently. Check the ingredient list on the product page and, if in doubt, do a small patch test first.

How can I get in touch?

Use our contact form and we'll get back to you as soon as possible.